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- Putting customers first: Meeting the needs and aspirations of Government and its citizens.
- Serving the whole country: We aim to serve our customers with diverse interest.
- Acting with integrity: We aspire to act with honesty, openness, transparency in the delivery of our duties.
- Valuing people: We value people by creating a culture that celebrates excellent service.
- Continuous improvements and innovation: Through continuous improvement and innovation we are able to improve and increase customer satisfaction.